philbos Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and philbos ("philbos," "we," "us," or "the Company") governing your access to and use of the philbos website at philbos.vip and all associated services, including but not limited to online casino games, sports betting, live dealer tables, poker, bingo, and any other wagering products offered on the platform.

By accessing the philbos website, registering an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must immediately cease using the philbos platform and, if applicable, close your account.

These Terms should be read in conjunction with philbos's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any promotional materials, bonus terms, or other supplementary documents, these Terms shall prevail.

2. Eligibility & Age Requirement

To register and use the philbos platform, you must satisfy all of the following eligibility requirements at the time of registration and continuously throughout your use of the platform:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling and sports betting under applicable Philippine law and PAGCOR regulations. This requirement is strictly enforced — no exceptions.
• You must be a natural person. Corporate or institutional accounts are not permitted.
• You must not be a current employee, director, officer, or agent of philbos or any of its affiliates, subsidiaries, or related gaming operators, nor an immediate family member of such a person.
• You must not be located in a jurisdiction where online gambling is prohibited by applicable law.
• You must not be subject to a self-exclusion order, voluntary exclusion agreement, or any regulatory exclusion directive affecting your eligibility to gamble.

philbos employs mandatory Know Your Customer (KYC) verification procedures to confirm player identity and age. Submission of false or misleading information during registration, including falsified date of birth or identity documents, constitutes a material breach of these Terms and will result in immediate account suspension and forfeiture of all balances pending investigation.

3. Account Registration & Maintenance

Each individual is permitted to hold only one (1) registered account on the philbos platform. Creation of duplicate, secondary, or shared accounts is strictly prohibited and constitutes a breach of these Terms. Where duplicate accounts are identified, philbos reserves the right to close all associated accounts, void any pending bets, and withhold any balances pending a full fraud and compliance review.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes associated with your account. You agree to notify philbos immediately at [email protected] if you become aware of any unauthorized access to or use of your account.

philbos will not be liable for any loss arising from unauthorized use of your account credentials where such loss results from your failure to adequately protect those credentials. philbos will never request your password through any communication channel, including live chat, email, or SMS.

All account information provided at registration must be accurate, current, and complete. You are required to update your account information promptly if any such information changes. Accounts containing materially inaccurate information are subject to suspension pending verification.

4. Deposits & Withdrawals

All financial transactions on the philbos platform are conducted in Philippine Pesos (PHP / ₱). Supported deposit and withdrawal methods include GCash, Maya (formerly PayMaya), GrabPay, BPI, BDO, Metrobank, InstaPay, and QR Ph, subject to availability and minimum transaction thresholds applicable from time to time.

The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. These thresholds may be updated by philbos at any time upon reasonable notice posted on the platform.

Withdrawals are subject to the following conditions:

• The withdrawing player must have completed KYC verification — including submission and approval of a valid government-issued Philippine identification document — prior to any withdrawal being processed.
• Withdrawal requests may only be directed to a payment method registered in the player's verified name. Third-party withdrawals are not permitted under any circumstances.
• philbos reserves the right to conduct additional verification checks before processing any withdrawal, particularly where the amount is significant or where account activity has triggered an automated fraud alert.
• Withdrawal processing times are estimates only. While philbos targets processing times of under five (5) minutes for verified e-wallet withdrawals, actual processing time may vary based on payment provider systems, network conditions, and compliance review requirements.

philbos does not charge player fees on standard e-wallet withdrawals. Bank transfer withdrawals may be subject to fees imposed by the receiving institution, which are outside philbos's control.

5. Bonuses & Promotional Offers

philbos may offer promotional bonuses, free bet credits, reload offers, cashback, and tournament prizes from time to time. All such promotions are subject to specific bonus terms and conditions published at the time of each offer, which form part of these Terms and are incorporated herein by reference.

Unless stated otherwise in the applicable bonus terms:

• Bonus funds are subject to wagering requirements before withdrawal of any winnings derived from bonus play.
• Bonuses are intended for personal recreational use only. Use of wagering bots, scripting tools, or coordinated bonus abuse across multiple accounts is strictly prohibited and will result in forfeiture of all bonus balances and any winnings derived therefrom.
• philbos reserves the right to modify, suspend, or withdraw any promotional offer at any time. Where a promotional offer is withdrawn mid-campaign, any wagering requirements already incurred by players will be honoured under the terms applicable at the time of opt-in.
• Bonus eligibility may be subject to minimum deposit thresholds, game restrictions, or geographic limitations. Players are responsible for reviewing the applicable terms before claiming any bonus.

6. Prohibited Conduct

You agree that you will not engage in any of the following conduct in connection with your use of the philbos platform:

• Providing false, misleading, or fraudulent information at registration or during any subsequent identity verification process;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games, place bets, or perform actions on the platform without express written authorisation from philbos;
• Exploiting software errors, technical defects, or glitches in a manner that results in unfair advantage or winnings not legitimately earned;
• Engaging in money laundering, structuring, or any other conduct that violates the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended) or related AMLC regulations;
• Colluding with other players in poker or any other competitive game format to gain an unfair advantage;
• Accessing the platform using a VPN, proxy server, or other technology for the purpose of circumventing geographic restrictions or regulatory controls;
• Engaging in any conduct that is abusive, threatening, defamatory, or harassing toward philbos staff, live dealers, or other players.

philbos reserves the right to suspend or permanently close any account, void any bets, and withhold any balances where prohibited conduct is identified or reasonably suspected, pending investigation. Where prohibited conduct involves potential criminal activity, philbos will report such activity to the appropriate Philippine authorities including, where relevant, PAGCOR and the Anti-Money Laundering Council (AMLC).

7. Intellectual Property

All content on the philbos platform — including but not limited to software, game titles, graphics, logos, trademarks, user interface design, text, data compilations, and audio-visual content — is the intellectual property of philbos or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the philbos platform solely for your personal, non-commercial recreational gambling purposes. This licence does not include the right to reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any content from the philbos platform without prior written consent.

The philbos name, wordmark, and logo are trademarks of philbos. Unauthorised use of any philbos trademark in connection with any goods or services is prohibited.

8. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, philbos and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of winnings, profits, or anticipated savings;
• Loss of data or account information;
• Service interruptions, technical errors, or platform downtime;
• Losses arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.

philbos's total aggregate liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim, or ₱10,000, whichever is lower.

Nothing in these Terms excludes or limits philbos's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

9. Responsible Gaming

philbos is committed to promoting responsible gambling and takes its obligations under PAGCOR's responsible gaming framework seriously. The following responsible gaming tools are available to all philbos account holders at no cost and with no minimum usage restriction:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps from their account settings. Decreases to existing limits take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Automated notifications alerting players when they have been logged in for a specified duration.
• Cooling-Off Periods: Temporary suspension of betting activity for a period of 24 hours, 7 days, or 30 days, during which no deposits or bets may be placed.
• Self-Exclusion: Permanent or long-term exclusion from the philbos platform. Self-exclusion requests are processed within 24 hours and, once activated, cannot be reversed for a minimum of six (6) months.

If you believe you may have a gambling problem, we encourage you to seek help and to utilise the self-exclusion tool before making any further deposits. Players who have self-excluded must not attempt to circumvent exclusion by creating new accounts — any such account will be closed immediately upon identification and any balances will be refunded to the player's registered payment method.

For further information on responsible gaming, please visit our dedicated Responsible Gaming page.

10. Account Suspension & Closure

philbos reserves the right to suspend or permanently close any account at any time, with or without prior notice, where:

• The player has breached any provision of these Terms;
• philbos has reasonable grounds to suspect fraudulent activity, money laundering, or other criminal conduct;
• The player's account is subject to a legal hold, regulatory directive, or court order;
• The player has been identified as a politically exposed person (PEP) requiring enhanced due diligence;
• The player has requested account closure in writing.

Upon closure of an account for cause, philbos will investigate the account balance and transaction history before processing any refund. Where funds are determined to have been obtained fraudulently or in breach of these Terms, philbos reserves the right to withhold such funds and, where applicable, report the matter to PAGCOR and relevant Philippine law enforcement authorities.

Players who wish to voluntarily close their accounts may do so at any time by contacting [email protected]. Any remaining balance in a voluntarily closed account will be refunded to the player's verified payment method within 5 business days, provided all outstanding KYC requirements have been fulfilled.

11. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or in connection with them, including disputes regarding their formation, validity, enforceability, performance, or termination, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

philbos operates under the regulatory jurisdiction of PAGCOR. Complaints regarding philbos's gaming operations may be directed to PAGCOR through its official regulatory channels.

For disputes between a player and philbos that cannot be resolved through direct communication with our support team, the parties agree to submit to the non-exclusive jurisdiction of the competent courts of the Philippines. Players are encouraged to first attempt to resolve any dispute informally by contacting philbos customer support at [email protected] before initiating any formal complaint process.

12. Amendments to These Terms

philbos reserves the right to amend these Terms at any time. Where amendments are material, philbos will provide at least seven (7) days' advance notice by posting the updated Terms on the philbos platform with a revised "Last Updated" date, and by sending a notification to the email address registered on your account.

Your continued use of the philbos platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the platform and close your account before the amended Terms take effect.

It is your responsibility to review these Terms periodically to remain informed of any updates. philbos recommends bookmarking the Terms & Conditions page and checking it whenever you receive an amendment notification.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or regarding any aspect of your philbos account or gaming experience, please contact our support team: